TAKE CHARGE!
DATE : 4 - 5 NOVEMBER 2008
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Objective
By the end of the program, participants will be able to:
- Gauge how important they take their life, personal and at work or study, and how much potential they have.
- Build a mindset of improving the Quality of their Life, both personal and at work or study.
- Polish their view of the world by not taking things for granted.
- Equip themselves with a toolset of building rapport, effective listening, etc.
- Apply proven techniques in being responsible for the happenings around them.
- Achieve personal excellence by understanding and working with the people around them.
- Embark on a plan of action to immediately improve the Quality of THEIR LIFE.
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Who should attend
- This course is suitable for all
personnel at clerical and
supervisory levels at various
departments
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Key Topic
- Take Charge! of Myself
Participants will learn to be responsible for the Choices they make, solving problems, and getting their Goals crystal clear.
- Take Charge! of My Communication
Participants will learn various tools to communicate effectively which will include Neuro Linguistic Programming (NLP) techniques.
- Take Charge! of My Team
Participants will learn what working in a team means and how to work as a team.
- Take Charge! of My World
Participants will learn how to make full use of the World around them to achieve their own personal goals.
- My Actionable Plan
Participants will put their learning into structured plans of action.
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ENHANCING ANALYTICAL AND CREATIVE THINKING SKILLS
DATE :19 & 20 NOVEMBER 2008 |
Objective
- Identify and balance own personality effectively
- Relate personality with creative and analytical thinking
- Understand the concepts for creative and analytical thinking
- Apply the tools for analytical and creative thinking
- Bring back to the workplace an enhanced thinking ability.
- Uncover hidden ability to think out of the box
- Encourage acceptance of different types modalities of thinking
- Creative tools mastery for better creative idea generation.
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Who should attend
This programme is specially designed for everyone in the organization those who need to enhance their knowledge, skills and attitudes towards better self understanding thus be in better position to contribute directly to the growth of the company by constantly seeking for new ways to do things better.
Methodology
Lectures will be kept to the essential minimal while experiential learning will take precedence with question and answer sessions, case studies, discussions, group dynamics, thought-provoking games and humorous role-plays. This is the unique feature of our workshop in ensuring participants gain not only knowledge, but also insights through active participation and gaining of practical applicable skills. |
Key Topic
- The Basis of Creative Problem Solving
- The Creative Thinking Guiding Principles
- Enhancing Creative Problem Solving And Creative Thinking Skills.
- Brain Storming Process
- Problem Solving Tool 1:Brain Storming
- Problem Solving Tool 2: Forced New Connections
- Problem Solving Tool 3: Breaking The Rules.
- Problem Solving Tool 4: The Six Thinking Hats
- Problem Solving Tool 5: Mind Mapping - Making Ideas Flow
- Problems Solving Too 6: Directed Creativity
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MANAGING YOUR TIME EFFECTIVELY
DATE : 10 & 11 DECEMBER 2008 |
Objective
- Organize time more effectively to achieve their goals
- Increase the participant's awareness of Work and Personal Effectiveness
- To know the true cost of time and how it is spent
- To recognize the value of Time
- To identify Time Wasters
- Achieve better results in less time.
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Who should attend
- Admin Executives & Managers
- Secretaries
- Supervisors
- Marketing & Business Development Executives
- Sales Manager
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Key Topic
- The Concept of Productive Time
- Time Management Model
- Managing Time Wasters
- Productive Self Management
- Activities-Time Analysis
- Effective Delegation
- Some Tools to assist in Time Planning
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ESSENTIAL SELLING SKILLS
DATE : 23 & 24 DECEMBER 2008 |
Objective
- Learn the difference between an average sales person and a superstar sales person
- Learn how to identify the specific needs of your client and how to match these with what you are selling/offering
- Learn how to prepare for sales presentations and calls
- Learn how to overcome objections and excuses in a positive and influential manner
- Learn how to build up credibility and "like-ability" from your prospect
- Learn how to elicit your prospects needs and desires and how to read these
- Enhance your questioning and listening skills
- Learn how to use body language and non-verbal communication to your advantage - how to influence your client without them knowing!
- Learn how to understand the motivations of your prospects
- Learn techniques of how to get to that "YES" and close the sale
- How to get your point across without being over-bearing
- Learn how to build effortless rapport with your prospects
- Learn how to make that positive first impression
- Learn how to generate appointments & business over the telephone
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Who should attend
- Field sales people
- Sales people who need a refresher and need to get "back to basics" and refocus their time & effort
- New sales people
- Client relationship managers
- Account managers
- Business development managers
- Commercial managers
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Key Topic
- Introduction & Objectives How to Be a Superstar Sales Person
- Understanding the Sales Process
- Learning How to Understand Your Prospects Needs
- The Techniques and Communication Skills of Superstar Sales People
- How to Overcome Objections and Excuses
- How to Get To the Close and Ask For the Business
- How to Make Effective Sales Presentations and Sales Calls
- Business Development over the Telephone
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